• Opening hours: 6:00 AM – 10:00 PM open 365 days a year
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Privacy Policy

Privacy Policy Effective Date: December 10, 2025

At Laundry Lane, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, visit our locations, or utilize any of our services—including self-service laundry, wash & fold, and pickup & delivery.

Information We Collect:
  • Personal information such as your name, email address, phone number, and service address (for Pickup & Delivery).
  • Service-related information including laundry preferences, order details, and communication history.
  • Payment information for card-operated systems in Edwardsville and loyalty rewards usage in Wilkes-Barre.
  • Automatically collected data such as IP address, device type, and pages visited on our website.
How We Use Your Information:
  • To provide and manage laundry services, including scheduling, communication, and order processing.
  • To operate our loyalty program and card-operated payment system.
  • To improve the customer experience, website performance, and service offerings.
  • To maintain safety and accountability within our facilities.
Information Sharing:
  • Laundry Lane does not sell or share your information with third-party marketers.
  • Information may be shared only with trusted service providers (e.g., scheduling or payment platforms) strictly for service delivery purposes.
  • Information may be disclosed if required by law or government request.
Data Security: We implement reasonable and industry-standard measures to protect your personal information from unauthorized access, alteration, or misuse. While no system is entirely secure, we continually work to safeguard your data.

Your Rights:
  • You may request access to your personal data.
  • You may request corrections to inaccurate information.
  • You may request deletion of your data, except where retention is required for legal or operational purposes.
  • You may opt out of promotional communications at any time.
Cookies & Website Tracking: Our website may use cookies to enhance usability and performance. You may disable cookies in your browser settings, though certain features may be limited.

Pickup & Delivery Privacy: Address information and order details collected for Pickup & Delivery are used solely for fulfilling your requested service and are never shared beyond what is necessary to complete your order.

Changes to This Policy: Laundry Lane may update this Privacy Policy from time to time. The “Effective Date” at the top of the page reflects the most recent update. Continued use of our services indicates acceptance of the updated terms.

Contact Information: For any questions regarding this Privacy Policy or to request changes to your data, please contact us:

Laundry Lane
Email: laundrylanellc@gmail.com
Phone: (570) 285-5261
190 George Ave, Wilkes-Barre, PA 18705
543 Main St, Edwardsville, PA 18704

who are we?

Laundry Lane provides clean, safe, and convenient laundry services across two locations in Wilkes-Barre and Edwardsville. With modern self-service machines, loyalty rewards, a card-operated system, and reliable pickup & delivery.

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